Patient Service Center Sample Collection Visits

What is the Patient Service Center (PSC) network?

• Collection of >1,800 Patient Service Center sample collection sites, owned by LabCorp. 
• Staffed by highly trained phlebotomists 
• Utilizes our Central Laboratory Services (CLS) testing processes for clinical trial specimens

How will utilizing the PSC network help my patients?

On average, patients visiting a patient service center will drop their travel distance from 25 miles one-way to 3 miles one-way.*

Depending on the needs of your protocol, one or more of the investigator site visits may be replaced with a more convenient visit to a local PSC.

* = from the 2018 Labcorp survey of >600 clinical trial patients 

How does the collection process integrate with central labs?

The patient service centers are linked to the same Labcorp central labs processing and services (CLS) that we use for samples obtained from investigator sites during clinical trials, so you can expect the same level of quality and consistency from specimens collected at the PSCs as those collected at investigator sites. 

When should I consider using PSC visits?

Every clinical trial is unique and some studies lend themselves to more utilization of the patient service centers than others.

Below is a quick overview of how some studies can be particularly effective and efficient if you choose to utilize the patient service centers as part of your clinical trial. 

What do I gain if I utilize PSC visits for my trials?

More Patients

• Create a scalable and cost-effective solution for trials requiring large numbers of patients, including quick-screening visits

• Gain access to a broader and deeper patient pool, including scanning specific populations for the presence/absence of biomarkers

• Increase your access to large and dispersed populations

• Continue convenient blood draws and testing for Phase I trial participants after they have left the clinic

Better Engagement

• Increase your patient retention and engagement by reducing the travel burden 

• Gain more options for trials with low medical care needs, which require fewer investigator site visits

• Experience more options for longer term follow up (ideal for biologics and biosimilars)

Combinable Data and Processes

• Samples collected at PSCs are subjected to the same rigorous testing as samples collected at traditional investigator sites

• Data reporting and alerts are performed using the same tools and procedures

Patient Visit Mangaement

• Let us handle the patient visit mangaement with our call center